Terms, Conditions, & Info.

• Customers must open and inspect all boxes upon receiving them. Any concerns must be reported within 48 hours of receiving the product.
  • Strand Nursery will not be held responsible for failures in roots after the 48 hour window so please inspect immediately.  We guarantee all dormant roots to be of good quality and health when they leave our premises and arrive to you.  At no time will we be held responsible for losses greater than the cost of the plants.  We cannot give credit for products that has been stored and/or planted at your location past the 48 hours due to the multiple factors that can contribute to damage.  Any credit given with either be in the form of replacements or credit on account.

• Terms are Net 30 Days for those with established, good credit with Strand Nursery. Returning customers without established credit will be Due on Receipt.  New customers will need to Pay Prior to Shipping.
  • If your status is Net 30 days and your payment is received 31 days or later, your account can be moved to Due on Receipt status.
  • New customers with large quantity orders may be required to provide a 50% down payment.

• Credit Card payments can be made for any invoices under $600.00.  If you need to pay with a credit card for an invoice over that amount, a 4.5% fee will be added to the amount due to cover the credit card processing fees.
• 5% interest per month for all overdue invoices.

• All discounts apply ONLY to invoices paid on time. If your payment is past due, the discount amount may be invoiced back to you.

• Discounts will be applied per order:

• 10% off orders of 500 or more total plants.
• 15% off orders of 1000 or more plants.
• 20% off orders of 5000 or more plants.

We are required to charge sales tax on all orders being shipped to Indiana, unless we have a Resale/Tax Exemption Certificate on file.

Payments may be made via check, ACH, or money order.  Credit card payments should be limited to payments less than $500.00.

Shipping Info

We ship via UPS at cost. To avoid plants sitting over the weekend, we try to ship orders on Mondays or Tuesdays to arrive later in the week. We assess a $2.50 packing charge per box and invoice you separately for the shipping and packaging.

You may receive more than one shipment if one or more of your items are on backorder.

We ship as long as the weather isn’t too hot or too cold to prevent damage in transit. Special order plants, see shipping season.